Welcome to the Sewing Patterns FAQ page! I know that sewing is a journey filled with excitement, creativity, and sometimes a few questions or hiccups along the way. Whether you’re considering a purchase, have already bought a sewing pattern from the shop, or just need someone to chat sewing with, I’m here to help.
From clarifying instructions to resolving download issues, I’m committed to making your experience with my patterns as seamless and enjoyable as possible. If you can’t find an answer here, don’t hesitate to reach out to me directly at anais@sewintothat.com.
Payment & Tech Support
I accept a variety of secure payment methods to make your purchase as convenient as possible, including:
- Credit and debit cards (Visa, MasterCard, American Express)
- PayPal
- Apple Pay and Google Pay (if supported by your device and browser)
All payments are processed securely, and your payment information is never stored on my site. If you encounter any issues during checkout, please email me at anais@sewintothat.com, and I’ll assist you.
Refunds are only available if the pattern and/or associated files have not yet been downloaded. If you have not downloaded the files and wish to request a refund, please email me at anais@sewintothat.com with your order details. If files have already been accessed, you will not be eligible for a refund.
You can download your purchased patterns an unlimited number of times. To access them, you can:
- Keep your order confirmation email, which includes the download links.
- For the best experience, log into your account on SewIntoThat.com and download the pattern directly from your purchase history.
While this should only happen in exceptional cases, download links may stop working if:
- You’re not logged into your account.
- You’re trying to access a download link from a different account or e-mail address.
- You’re accessing your download from an entirely different IP address than the one linked to your original purchase.
- The download link has expired due to a technical issue.
If this happens, don’t worry – this is easy to fix! Please email me at anais@sewintothat.com with your order number, and I’ll issue you fresh download links.
f you’re having trouble logging into your account:
- Double-check your email and password for any typos.
- Use the “Forgot Password” link on the My Account page to reset your password.
- If the issue persists, contact me at anais@sewintothat.com with your order number and email address. I’ll assist you in regaining access to your account.
Yes, I do! You can find my patterns on Etsy if you prefer shopping there and having all your digital downloads in one place. Here is the link to my Etsy Shop.
However, I encourage you to shop directly on SewIntoThat.com for the best experience, access to exclusive promotions, and direct support. Just like on Etsy, you’ll have a user account and lifetime access to your purchases and downloads.
Prices on Etsy may vary due to additional fees I incur for selling on the platform and/or your location. When you purchase directly from SewIntoThat.com, I can often offer more competitive pricing because I avoid those extra charges.
Shopping here helps support my small business directly, and I truly appreciate it!
Issues with Sewing Patterns
If a pattern you purchased receives an update, I will notify you via the email address associated with your account, unless you have unsubscribed from any email lists.
The email will include details of the updates and a link to download the revised pattern. Please check your spam or promotions folder if you don’t see the email in your inbox.
Even if you don’t receive an email, the newest version of the pattern will always be available for you to download in your Customer Account.
No, items made using my patterns are for personal use only. You are not permitted to sell any items made with these patterns.
But feel free to gift any finished garments to someone who would appreciate them 🙂
No, patterns purchased from SewIntoThat.com are for your personal use only. Sharing, distributing, or redistributing the pattern or instructions in any form — even partially — is strictly prohibited.
SewIntoThat patterns are provided in PDF format for home or professional printing. Here’s how to print them:
- Home Printing: Use the A4/Letter-sized PDF included in your download. Make sure your printer settings are set to “Actual Size” or “100% scale” to ensure accurate sizing. Follow the assembly instructions included with the pattern to tape the pages together using the margins and markers.
- Professional Printing: Use the A0-sized PDF at a local print shop or online printing service. This option eliminates the need for taping pages together and provides a large, single-sheet format.
Worth mentioning that if you use a PDF viewing tool like the free version of Adobe Acrobat Reader, you’ll see that each pattern include layers so you can select and display only the size(s) you need.
If you need help printing your pattern, feel free to reach out to me at anais@sewintothat.com.
Yes, my patterns are projector-friendly! Each pattern includes a projector file designed for use with sewing projectors. These files:
- Feature a single, large-scale layout with unfolded pattern pieces all placed along the grainline.
- Include layers so you can select and display only the size you need.
I recommend using the FREE plugin PatternProjector.com to calibrate your projector and access options such as boldening lines, or inverting colors, which is super handy when projecting on dark fabric.
If you have questions about setting up or using projector files, feel free to email me at anais@sewintothat.com. Happy sewing! 😊
If you find an error or encounter issues with the pattern or instructions, please email me at anais@sewintothat.com instead of leaving a negative review straight away. Reviews directly impact my small business, and I’m here to help resolve any problems.
I’m especially grateful for any constructive feedback that helps me refine fit, clarity and instructions. Yes, even typos matter. Any meaningful feedback will be rewarded with a store coupon.
I’m sorry to hear you’re feeling frustrated. Sewing can be challenging, and I want to make sure you have the best experience possible with my patterns.
If the pattern doesn’t fit as expected:
- Double-check the sizing chart and compare your measurements to the suggested size. Also take into account the finished garment measurements and make sure your body measurements are updated and taken correctly!
- Verify that the recommended fabric type was used (e.g., knit vs. woven). Using a fabric that differs from the pattern’s recommendation can significantly affect the fit.
If that doesn’t help, please contact me at anais@sewintothat.com, and I’ll happily help clarify any steps or provide additional guidance. Your feedback is incredibly valuable to me, and I’m constantly working to improve my patterns and instructions.
I kindly ask that instead of leaving a negative review, you reach out to me first. I take great pride in my work, and reviews directly impact my small business. I’m here to assist and make things right. Thank you! 🩵